First of all I really have to say that overall I have had a really good experience with First Access Funding. Being a person that made a lot of mistakes in my younger years with my finances, of course I ran into credit problems. First Access took a chance on me and helped me get into a car which was needed in my situation. I have had to call in to speak with customer service a couple times for various things and everyone is always so pleasant and helpful over there, today I called with an issue I had and Steve in customer service was SO helpful and understanding. He worked with me to fix the problem I was having and made it very easy. I will recommend First Access to anyone I know looking for automotive financing! Thank you Steve and the rest of the staff over at First Access, you’ve honestly made my life a lot easier 🙂
– Sharmon, Customer, March 2016
I thank you for your kindness and the help you have shown me and my family for the past 3 years and beyond.
I look forward to a long business relationship.
– Valerui, Customer, December 2016
Thank you so much for your stellar customer service Deanna. In this crazy time in my life you are a blessing!
– Roxy, Customer, January 2017
I just wanted to say I am a customer and I have been with you since Nov. of 2015 and yesterday your employee Madison went beyond the call of duty letting me know everything about my account and asking me if my payments, bi-weekly, were going ok, and no they were not, so she fixed up my credit before I refinanced. She was exceptional and she deserves to be a star employee. Thank you very much.
– Caitlin, Customer, August 2017
No words can ever express the tremendous support and amazing help I’ve been experiencing and receiving from the staff
( Thank you, Megan. But I truly want to extend the gratitude to, especially Madison for going above and beyond to help me through my most recent difficult situation. Many Thank yous ??????)
– Tezira Customer July 2019